Care at home, with dignity and independence
For 15 years, we have supported vulnerable adults across Birmingham, Solihull and the West Midlands with personal care and practical help at home — always with dignity and choice.
Independent regulation
Our CQC rating
Our care is regulated by the Care Quality Commission. Read their independent assessment of our service.
- Registered with the Care Quality Commission
- Personal care in your own home
- Serving Birmingham, Solihull & the West Midlands
- Established 2011
How we help
Our care services
Support built around each person’s needs, preferences and routines.
Personal Care
Discreet assistance with personal hygiene, dressing and moving safely around the home, at your pace.
Learn moreDementia Care
Familiar faces and a steady routine for people living with dementia, from early diagnosis onwards.
Learn moreHome Help for People
Shopping, laundry, cooking and appointments — the jobs around the house that have started to pile up.
Learn morePhysical Disability Support
Support you direct yourself, including hoist transfers, stoma and catheter care, and getting to work or college.
Learn moreRespite Care for Family Carers
Planned or emergency cover so you can take a break, while the person you care for stays at home.
Learn moreCompanionship & Social Support
Regular company, help getting out of the house, and support to get back to the things you used to do.
Learn moreSimple & reassuring
How care starts
Nothing is agreed until you are ready, and the first two steps cost nothing.
You get in touch
Call us or send the form. You reach our Birmingham office, not a call centre.
We talk it through
A proper conversation about what is happening. No cost, and no obligation.
We visit and assess
Usually within two working days. We come to the home and meet everyone involved.
You get a written plan
What we would do, when, and what it costs. Nothing starts until you agree it.
We match the carers
A small team, introduced to you before their first visit.
We keep checking
A review after the first week, then regularly, because needs change.
Why families choose us
Your care, your choice
Premium Community Care believes every person has the right to dignity, individuality, independence and respect. Those beliefs shape how we recruit, train and support our care teams every day.
Dignity & respect
Care that protects privacy, choice and independence.
Local & personal
A Birmingham-based team that knows the community.
Trained, vetted carers
Recruited and supported to deliver safe, kind care.
Regulated & accountable
Registered with and inspected by the CQC.
Local care
Areas we cover
Each area has its own team and its own page. These are the services we run in each one.
Birmingham
Services available here
- Personal Care
- Dementia Care
- Home Help for People
- Physical Disability Support
- +2 more
Yardley
Services available here
- Personal Care
- Dementia Care
- Home Help for People
- Physical Disability Support
- +2 more
Solihull
Services available here
- Personal Care
- Dementia Care
- Home Help for People
- Physical Disability Support
- +2 more
The West Midlands
Services available here
- Personal Care
- Dementia Care
- Home Help for People
- Physical Disability Support
- +2 more
Good to know
Frequently asked questions
Are you regulated by the CQC?
Yes. Premium Community Care is registered with and regulated by the Care Quality Commission for the regulated activity of personal care. Our most recent published rating is Good.
How do I arrange care?
Get in touch by phone or through our contact form. We will talk through your needs, arrange a care assessment, and agree a personalised care plan with you.
What kinds of care do you provide?
Personal care, dementia care, home help for older people, physical disability support, respite care for family carers, and companionship and social support. Each service page explains what that support usually includes. The care plan itself is agreed with you before anything starts.
Does the first visit cost anything?
No. The first conversation and the assessment visit at home both cost nothing, and there is no obligation at any point. If you decide to go ahead, we talk through the care plan and the costs with you before care begins.
Which areas do you cover?
We provide home care across Birmingham and the West Midlands. Contact us to check whether we currently cover your area.
Can someone arrange care on my behalf?
Yes. A family member or representative can contact us for you. Healthcare professionals and local authorities can send a referral through our referral form — we acknowledge it, check we cover the area, and then contact the person or their representative to arrange an assessment.
Talk to our care team
Request a care assessment or make a professional referral today.