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Premium Community CareHome care · West Midlands

Make a Referral

For professionals, organisations and family representatives arranging care on someone's behalf.

A care team member discussing a referral with a professional.

What happens next

  1. We acknowledge your referral and check we cover the area.
  2. We contact the person or their representative to arrange an assessment.
  3. We confirm back to you whether we can take the referral on.

Share initials only — please do not send clinical records through this form.

Need to discuss a referral first?

0121 643 9808

Monday to Friday, 9am to 4pm

If this is a medical emergency, call 999. For urgent NHS advice, call 111. This website and our contact forms are not monitored 24/7 and must not be used for emergencies.

Make a Referral

For professionals, organisations and family representatives arranging care on someone's behalf.

Fields marked * are required.

Please share only the minimum information needed for an initial response. Do not send detailed care records here.

Initials only — not their full name

High-level only, please.